Process

• In-Person Addiction Treatment (Google, Microsoft Bing, and Facebook): Any website, application, or merchant that provides information about in-person drug or alcohol addiction treatment, or facilitates in-person or online drug or alcohol treatment, other than at a private residence or non-clinical setting.

• Mutual Support Groups (Microsoft and Facebook): Any website, application, online forum, or merchant that does not offer treatment for drugs or alcohol, but that facilitates interactions between non- professional members engaged in recovery.

• Crisis Hotlines (Microsoft and Facebook): Any website, application, call center, chat feature, or telephone number that provides or purports to provide remote assistance or information to individuals who are in recovery or who are seeking information about addiction or addiction treatment, or to any person associated with such individuals, that does not identify particular treatment facilities or entities on the site itself.

• This program is currently only open to providers of drug and alcohol addiction treatment in the United States.

1. Create an account.
Go to my.legitscript.com to create an account and enter in your contact information. Once you've set up an account, you'll be ready to proceed.

2. Start a new certification and pay for your application review.
Before completing the questionnaire, you'll need to create an account and pay the fee for the application review. (Note that multiple certifications can be created and maintained under a single MyLegitScript account.) You will not need to pay the annual subscription fee until after you have been certified. See pricing.

3. Complete the questionnaire.
You can save your progress and return to the questionnaire at your convenience. See Required Information for more details.

4. Clarify and remediate.
As our analysts review your application, they may reach out to you with questions or requests for additional information. They may also highlight areas of minor noncompliance that you'll need to remediate before receiving certification. By responding quickly to these requests, you can help streamline the review process.

5. Pay your subscription fee.
Once your application has been approved, you'll need to pay the annual subscription fee to finalize the process and be fully certified.

Read How To Get Your LegitScript Healthcare Merchant Certification for tips, resources, and more.

Our in-depth, rigorous process requires you to provide information about your business, licensure, affiliates, transparency, privacy, and more.

Download the application overview for a full list of the questions you'll need to answer as part of your application.

Download Fact Sheet

• Start as soon as possible.
  Once you have decided to apply for LegitScript Certification, complete the application as soon as you are able. Applications are reviewed in the order they have been received.
• Have your documents and information ready.
  Having the necessary information will help you move through the questionnaire quickly. Your questionnaire must be complete before review begins. Please see this application overview for the questions you'll need to answer and the documents you'll need to provide.
• Be thorough.
  Although you want to complete your application quickly, it is more important to be thorough and transparent. This will prevent time-consuming, back-and-forth conversation between you and LegitScript's analysts.
• Respond promptly.
  If LegitScript analysts need additional information or request remediation, respond fully as promptly as possible. We are unable to advance your application until all requested information is provided and/or the necessary changes are made.
• Pay promptly.
  You must pay the application and subscription fees to complete the certification process.

Particularly pressed for time? LegitScript offers an option for an expedited processing service for applicants wanting to expedite the start of their application review.

For more information, create an account or sign in.

LegitScript Certification brings a number of benefits to your business. Here are a few of the highlights, along with requirements for continued certification:

• You'll be searchable on our website as LegitScript-certified.
• You can display the LegitScript Seal of Approval.
• You must have ongoing monitoring by LegitScript. (It's a requirement for certification.)
• You'll be eligible to run ads on Google, Microsoft, and Facebook once you're certified and approved by their platforms.
• You can't use an anonymous domain name registration for your certified website.

LegitScript also offers a service to help monitor the usage of your brand online. Based on predefined* branded search terms of your choosing, you'll get regularly scheduled reports based on results from the internet's top search engines, including Google, Microsoft, Yahoo, Baidu, and others. Our analysts then review your report and include a summary so that you can easily understand your results and take appropriate action. For further information and pricing, contact us.
_{* Includes three to five branded terms.}