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Banks, Payfacs, and ISOs Need to Know These Three Principles for Online Pharmacies

internet pharmacy guide overview

Illicit online pharmacies selling counterfeit, unapproved, or otherwise unsafe drugs pose some of the greatest threats to consumer safety in e-commerce. Acquirers, payment facilitators, and ISOs can mitigate this risk by learning more about card network rules for high-integrity risk merchants selling pharmaceutical products. Learn about the three principles of internet pharmacy legitimacy below, then download LegitScript’s 13-page Internet Pharmacy Guide to learn how to conduct a thorough investigation that reduces your risk.

Card Networks Deem Merchants Selling Pharmaceuticals or Other Drugs as High-integrity Risk

Visa and Mastercard deem anyone processing payments for merchant category codes (MCC) 5122 and MCC 5912 as high-integrity risk. Regulatory scrutiny surrounding the online sale of illicit drugs heightens the importance of enforcing non-compliance policies. Ensuring your merchants comply starts with understanding how Visa and Mastercard define these high-integrity risk MCCs.

MCC 5122

According to the latest Merchant Data Standards Manual, Visa labels MCC 5122 as Drugs, Drug Proprietaries, and Druggist Sundries stating, “Merchants classified with this MCC are business-to-business or wholesale distributors of prescription drugs, proprietary drugs, druggists’ sundries, pharmaceuticals, and biological or related products.”

While both card networks' definitions for the MCC code are analogous, centering on wholesale distributor(s) of prescription drugs, Mastercard adds “vitamins, toiletries, antiseptics, bandages, pharmaceuticals, biological or related products” to its definition.

MCC 5912

Both Visa and Mastercard label MCC 5912 as Drug Stores and Pharmacies and define their products as prescription or proprietary drugs. Mastercard’s definition also includes nonprescription (over-the-counter) medicines and categorizes the MCC as intended for a miscellaneous store.

Quickly Vet Merchants by Understanding the Three Principles of Internet Pharmacy Legitimacy

There is a remarkable degree of global consistency on the fundamental principles of internet pharmacy operations. If an internet pharmacy is violating any one of the principles below, it is usually operating unlawfully.

  • Licensure: Pharmacies need to be licensed or registered where they are located and where they offer to ship drugs. Some jurisdictions accept other jurisdictions’ licenses.
  • Prescriptions: Selling prescription drugs without requiring a valid prescription is unlawful. Even with the growth of telemedicine, simply filling out an online form without a consultation is rarely considered an appropriate basis for a valid prescription.
  • Shipping: Internet pharmacies are unable to ship prescription drugs that are unapproved and/or drugs that are deemed unsafe and ineffective by the agency in the customer's jurisdiction. The majority of countries have an approved prescription drug list available to the public.

As with any rule, policy, or law, there may be exceptions. However, knowing these three principles will help you assess a merchant’s validity and compliance in most cases.

Ensure Your Merchants Are Compliant in all Jurisdictions Within Which They Operate and Ship

Are you an acquirer, payment facilitator, or ISO seeking more information on the fundamental rules around the global sale of pharmaceuticals online?

Download LegitScript’s Internet Pharmacy Guide to learn more about conducting an investigation and mitigating risk.

 

Smelting words into subject matter expertise since 2020, Thea Le Fevre specializes in B2B SaaS Content Marketing. She believes in embracing innovation and produces AI-assisted content along with organically crafted content. Take a deep dive into her work for up-to-date industry news surrounding issues in trust & safety, payments risk & compliance, healthcare, and more.

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